Pocket Family Feedback

Questions? Concerns? Suggestions? Our friendly staffs will respond to your queries asap!

  1. 1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. 不好意思!

    不好意思!想問一下為什麼今天2013/2/18更新以後,XP值都是一樣沒變動過,也同樣停留在Lever25,麻煩跟進。請問什麼時候可以再升級上Lever26以上呢?謝謝。

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. How do i transfer my house from my iphone to my ipad?

    I need this game on my ipad so i can play it. I tried downloading it but it just started a new game. Is there anyway to save it into game center so that i can play the same game on my ipad?

    3 votes
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  4. 5 votes
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  5. How do you setong?

    Setong is my language it means plant

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 28 votes
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  7. The quest 'Dance Audition' won't count my money

    In this quest you have to collect 700 000 coins, but it keeps reseting the count, meaning although I have over 1 000 000 coins, it currently says I have only collected 100 000, and yesterday it said 500 000.

    1 vote
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  8. How do I move an item?

    I placed down the computer and i don't like where it's places. How do I move it?

    90 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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  10. why my level has down

    I am level15 ,but today I open it my level goes Dow and my rooms and stuffs was lost.

    3 votes
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  11. why I bought rooms are lost. I cost money to buy those

    My rooms which I cost money to buy are lost

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Problem

    I am up to level 15 and I can not complete the called "the great game" that asks for me to turn on the tv 3 times, but I've called 13 times and nothing happens, so I can not fulfill.

    1 vote
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  13. 不好意思!

    不好意思!想問一下為什麼更新以後,XP值都是一樣沒變動過,也同樣停留在Lever25,麻煩跟進。謝謝。

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. New update same as old one?

    ??? What happened? No new messages? Nothing new. Please come out with proper update soon ... Really enjoy the game.

    2 votes
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  15. App is fun but it is a money scam!!

    Love the app but it is a money scam. The only way to enjoy it is to constantly use real money

    4 votes
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  16. My app crashed and I have spent about $30 on coins and hearts

    I have spent about $30 on coins and hearts. I'm on level 11. My daughter and I both have the app and are working on our own houses. Now I've lost all my work and money!! What can you do to get this back for me?

    4 votes
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  17. people who made pocket family... you should make a thing to expand into a basement, like you expand left, right, or up, there should be down

    how you expand left, right, or up, you should be able to expand down like going in to a basement (underground rooms!!!)

    8 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. how long...

    do we wait for next update? you said it'll be after New Years holiday but its February already!
    your holiday means Chinese holiday, I don't know.
    tell us the details even if its not settled, we'll be pleased and could be waited.

    1 vote
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  19. 1 vote
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  20. Can't sell items

    Can't sell items, when dragged to store it says 'drag here to store' not sell

    11 votes
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