Pocket Family Feedback

Questions? Concerns? Suggestions? Our friendly staffs will respond to your queries asap!

  1. Credit card

    Excuse me , I choose money,it says 0.99$ and add my credit card ,but I don't have credit card ..... What can I do ?

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Move items

    Why can't I move the items I bought before the update?

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. 5 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 11 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. I just want to move the house alarm, but i don't know why the system reduced my hearts for 42! how can it do that...

    Can i just take my hearts back? And one more thing, a car appeared suddenly in the college room and i can't move it! What should i do?

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. 19 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. 7 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Daily reward

    Since the update, the daily rewards no longer adding to the counters

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Can I add neighbours?

    Can I add friends nearby as neighbors? How?

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. The apps quit automatically!!

    I can't play the game after upgrade it through iPhone apps store! Kindly fix it! Thanks!

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. The names

    Can I change the names of the family if so how because I don't like the names

    12 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Every time I try to get the family room it says I need additional maintenance how do I get that

    Every time I try to get the family room it says I need additional maintenance how do I get that

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. How do u store things

    They should but a storage wear u buy things

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. How do I get more space

    How do you add more rooms and space

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Travel Button

    Make the travel button icon a car instead of a trio of houses. I often click it when I want to build a new building, and then I have to spent 5-10 seconds going to the travel page and then returning.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Since the latest update

    The game has confused me since the latest update.. Now I have to put the seat down and blow the candles out.. The opposite to what I've been playing.. And now the people and tv has weird lines at the top of it.. Is this something that is going to be fixed? I've lost a lot of interest in this app since the update

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Earning money

    The counters for earning money don't seem to work anymore so I cannot collect any wages from the characters. It's very frustrating!! The game has pretty much been rendered impossible to play. Also- it seems like you've lowered some of the characters earnings. As I've been unable to collect any money for around two weeks I think you should put the wages up and/or offer your players a reward for our patience! Thanks

    20 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. problem2

    after u all fixed the bug of not able to get money, the same thing happened again. was fine for a while but the time won't move again.

    5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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