Pocket Family Feedback

Questions? Concerns? Suggestions? Our friendly staffs will respond to your queries asap!

  1. Language

    When I download the game says that is in Spanish but when i open it appears in Portuguese how Ivan put it in Spanish or in English?
    Thanks

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Lost the rooms after take back from store box

    Why the rooms I put in store box then put back in house, will lost when I enter the game next time???

    3 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. It will not let me move the broom to Deweys room for the quest

    It says i am supposed to, but the only things i can move are the things i just recently bougnt after the update!

    10 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. It would be nice if the sky seen in the balcony/garden and out the windows matched the background sky.

    Got the "rainy day" background, but in the garden it's still sunny... Disconcerting! This is discouraging me from buying other backgrounds! Also, some more trees/landscaping would be nice around the house, as part of a background or otherwise.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Credit card

    Excuse me , I choose money,it says 0.99$ and add my credit card ,but I don't have credit card ..... What can I do ?

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Move items

    Why can't I move the items I bought before the update?

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. 5 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. 11 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. I just want to move the house alarm, but i don't know why the system reduced my hearts for 42! how can it do that...

    Can i just take my hearts back? And one more thing, a car appeared suddenly in the college room and i can't move it! What should i do?

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 19 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. 7 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Daily reward

    Since the update, the daily rewards no longer adding to the counters

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Can I add neighbours?

    Can I add friends nearby as neighbors? How?

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. The names

    Can I change the names of the family if so how because I don't like the names

    12 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Every time I try to get the family room it says I need additional maintenance how do I get that

    Every time I try to get the family room it says I need additional maintenance how do I get that

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. How do u store things

    They should but a storage wear u buy things

    7 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. How do I get more space

    How do you add more rooms and space

    2 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Travel Button

    Make the travel button icon a car instead of a trio of houses. I often click it when I want to build a new building, and then I have to spent 5-10 seconds going to the travel page and then returning.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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