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  1. How to see if the house alarm is working?

    Tap the alarm once it sparkles to check to see if it's working.

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. After I bought my living room, why can't collect money from flowers ,etc.

    Sorry about that! There is a bug right now that prevents players from collecting from furnishings at higher levels. This should be fixed in the next few days; thanks for your patience!

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. How to apply for permit

    To apply for a zoning permit, just tap the Permit signs on either side of the house or on top of the house. Then tap "Apply" to begin the expansion process.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. How do I sell items?

    Sell furnishings:
    1) Tap Store button (on the lower right)
    2) Tap the item category tab (so if it's a furnishing, tap the 2nd tab for furnishings)
    3) Double tap the item you want to sell (it may help if you zoom in)
    4) Drag the item to the Store. You will see the Store display a "Drag here to sell" message. On dragging, you will be prompted if it's ok to sell the furnishing

    34 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. How do I earn hearts?

    You earn hearts on level up! One heart per level up is provided.

    16 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Do you have to pay to play Pocket Family?

    Pocket Family is free-to-play, but like other appstore games, you can spend money to buy additional coins or hearts to improve the gameplay experience.

    9 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. How can I get a refund?

    Refunds are provided by the Apple Store to ensure your account is secured and private. You will have to contact Apple Customer Support directly to handle refunds.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. I need help I think it’s a glitch

    I am at now level 31 and it says 40.k and when u tap it it says 0. Every time I play treasure tiles and get xp it doesn’t level up. Can anyone help me with this?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Updates?

    Does any one know if this app will update and be higher than level 32?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. How do i change my custom character

    How Do I Change My Custom Character?

    When I got my custom room, it let me make my own custom character.

    Well, how do I change it once I made it? I really want to change it 'cause my sister put a goaty on it. If you know, please tell me in detail.

    Thanks.

    0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. How do I turn

    How do I turn off pop-up ads?

    0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. 0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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