Pocket Family Feedback

Questions? Concerns? Suggestions? Our friendly staffs will respond to your queries asap!

  1. Diningroom quest

    I bought the diningroom, knifes and the wooden floor. That means 3 of 4 from the quest. But after a few days its only 1 of 4 (only room). Help!!!!!!
    The quest withthe storageroom is also from 1/2 (although finished) back to 0/2.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Can I change my house name if yes then how?

    I would like to change my house name but i don't exactly know how because I want people to know its me

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can I know what is the name of this music?

    The music in this game quite nice, can I know where I can get it?

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Payment

    My fiend said that he wanted to play this game but he said you have to pay for it. When I downloaded this however long ago, I got this free. Now I love you app exept waiting for money and making my house bigger and some other stuff but you app is super fun, shouldn't everyone be able to play it, or as that a limited time thing?

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Should have a little girl character and a baby earlier in the game.

    My 5-yr-old daughter is at level 6 and wondering where the girl and the baby are! Maybe there are some that I just can't see yet in the family album, but we're getting sick of all the testosterone in our "dollhouse!" The baby can earn big bucks acting in diaper commercials... And the little girl can illustrate fairy tale books.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can we back up our progress or share it to other devices?

    I'd be sad if the game got deleted by accident and we lost all progress....

    11 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. I have the checkered floor in the pool but it wont let me complete the quest. I have tried to re do and buy it again and nothing. Thanks

    I have the checkered floor in the pool but it wont let me complete the quest. I have tried to re do and buy it again and nothing. Thanks

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. How do I restore previously owned rooms which I have sold?

    My daughter sold several rooms by mistake and I can't find a way to buy them back for her! Now the family has no bathroom. :(

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sorry for bad english. I have a problem with my money .

    I have a 975 money in my pocket family
    I wanted to build a kitchen which cost maybe 500if i not wrong
    And i need 240 for build it, for the construction. I think with 975 , i still can build it, but the notification tell me that i dont have muchmoney , and i need to buy money first. And i didnt understand what happen with my pocket family. I hope someone can help me fix it.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Music

    I want to play my music,but i can't .what can I do ?

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Language

    When I download the game says that is in Spanish but when i open it appears in Portuguese how Ivan put it in Spanish or in English?
    Thanks

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Lost the rooms after take back from store box

    Why the rooms I put in store box then put back in house, will lost when I enter the game next time???

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. It will not let me move the broom to Deweys room for the quest

    It says i am supposed to, but the only things i can move are the things i just recently bougnt after the update!

    10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. It would be nice if the sky seen in the balcony/garden and out the windows matched the background sky.

    Got the "rainy day" background, but in the garden it's still sunny... Disconcerting! This is discouraging me from buying other backgrounds! Also, some more trees/landscaping would be nice around the house, as part of a background or otherwise.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Credit card

    Excuse me , I choose money,it says 0.99$ and add my credit card ,but I don't have credit card ..... What can I do ?

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Move items

    Why can't I move the items I bought before the update?

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. 5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. 11 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Pocket Family Feedback

Feedback and Knowledge Base